We deeply acknowledge the significance of intellectual property rights, encompassing copyrights, trademarks, patents, designs, and trade secrets, and hold a high degree of respect and protection towards them. We are committed to safeguarding these rights and ensuring that all products and images displayed on our website comply strictly with laws and regulations. However, given the vast variety of goods, despite our best efforts in review, occasional oversights may still occur.
If you are the owner of intellectual property or a duly authorized representative and believe that any product on our website may infringe upon your rights, we kindly request that you promptly reach out to us. We hereby solemnly promise to swiftly respond and take necessary measures to fully protect your legitimate rights and interests from infringement.
To submit a copyright or trademark complaint, please email the following detailed information to: [email protected]:
Proof of Identity: Please attach valid documents proving that you are the legal owner or authorized representative of the relevant product or image.
Description of Infringement: Please provide a detailed description of the specific information about the infringed work or material, including the exact location on our website (product URL).
Contact Information: Provide your complete contact details, such as your mailing address, telephone number, or email address, so that we can promptly communicate with you.
Rights Statement: Please clearly state that you have a good faith belief that the disputed use is not authorized by the copyright or other intellectual property owner, its agent, or the law.
Infringement Identification Information: Please specify the exact content on our website that you believe infringes intellectual property rights, including but not limited to copyright notices, trademark names, and registration numbers.
Trademark Infringement Materials (if applicable): For trademark infringement complaints, please attach the trademark registration certificate, proof of first public use, the URL of the infringing work/image, and any other documents that can prove your ownership or legal use of the trademark.
Please note that the email address [email protected] is solely for handling copyright-related complaints. If you have any other questions or needs, please directly contact our customer support team. We pledge to swiftly resolve any issues involving alleged intellectual property disputes to ensure the full protection of the legitimate rights and interests of rights owners.
We sincerely appreciate your honest and fair complaints and will treat each one with the utmost seriousness. However, please be advised that submitting false infringement notices may lead to severe legal consequences, including but not limited to compensation for damages and attorney fees. Therefore, before submitting a notice, if you have any doubts about the materials, we recommend consulting a professional legal advisor for accurate guidance.
We value your firm stance on intellectual property protection and look forward to collaborating with you to ensure strict compliance with laws and regulations. Let us work together to contribute to fostering an environment that respects intellectual property and promotes innovative development.